Chaga Alaska ships all orders via USPS [United States Postal Service] Priority mail. Shipping rates are determined by USPS and displayed in your shopping cart at time of checkout.
Upon completion of your order we usually ship within 24 to 48 hours except the holidays. Normally it will ship same day as ordered. Delivery time is from 1 to 7 days. We currently offer free shipping on all orders over $100 except bulk sales. If a product is out of stock you will be unable to make the purchase. Please contact us for an expected re-supply date.
RETURNS AND REFUNDS
If you are not satisfied or unhappy with your order in any way please return it within 7 days for a full refund. You will be responsible for return shipping.
If your product has arrived damaged or not what you ordered, contact us and return it asap. We will pay for the shipping and replace it at no charge or give you a full refund. All returned products must be in their original packaging.
PO Box 771856
Eagle River, Alaska 99577